Rapid assistance in your daily operations
When you encounter a problem, the employees of our ServiceLine can provide rapid assistance. Call the ServiceLine and you will be connected to a contact person in less than 20 seconds. This first-level support will provide you with technical assistance if you are struggling with securities settlement issues.
Qualified support
Our ServiceLine is the central interface for the exchange of information and problem resolution. In addition to telephone-based first-level support for your securities settlement questions, it is responsible for managing user authorisations, bundling requirements, distributing information and processing complaints – always with the aim of ensuring that our clients receive a proficient response as quickly as possible. You have the choice as to how to contact us: by telephone, fax or e-mail or in an online dialogue.
For general questions, please call:
+49 (0)69 5099 0
WP2 clients should contact us at:
+49 (0)69 5099 4600
WVS clients should contact us at:
+49 (0)69 5099 4100
You can also contact us by e-mail at:
Detailed contact information is also available to clients via the WPInformer extranet.
